GGMed Privacy Policy

INTRODUCTION Giving Grace Medicare Ltd. (GGMed) respects patient privacy and is committed to protecting personal and medical information. This Privacy Policy explains how GGMed collects, uses, stores, and protects information obtained through consultations, website usage, telemedicine interactions, the ContinuousCare platform, contact forms, and healthcare coordination services. INFORMATION WE MAY COLLECT GGMed may collect:  Name  Phone number  Email address  Address or location details  Medical information relevant to care  Consultation records  Diagnostic information  Appointment history  Communication records HOW INFORMATION IS USED Patient information may be used to:  coordinate healthcare services,  schedule consultations,  facilitate medical follow-up,  arrange diagnostics or referrals,  improve patient experience,  provide medical support,  and maintain healthcare records. CONFIDENTIALITY GGMed treats patient information confidentially and limits access to authorized personnel involved in patient care and operational coordination. INFORMATION SHARING Patient information may be shared when necessary with:  attending clinicians,  laboratories,  imaging centres,  pharmacies,  specialists,  hospitals,  or healthcare partners directly involved in patient care. GGMed does not sell personal patient information. DATA PROTECTION GGMed takes reasonable administrative and technical measures to protect patient information against unauthorized access, misuse, or disclosure. WEBSITE & PLATFORM USAGE GGMed websites and digital platforms may collect limited technical information such as browser type, device information, and website usage data to improve user experience and platform functionality. PATIENT RIGHTS Patients may request reasonable access to their personal information or request correction of inaccurate information where applicable. POLICY UPDATES GGMed may update this Privacy Policy periodically to reflect operational, legal, or service changes.